Privacy Policy

Pamper Place, operated by Sirli Technologies Private Limited, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

 

1. Information We Collect

When you interact with our platform, we may collect the following information:

  • Personal Information: Name, contact number, shipping address, email address

  • Transaction Information: UPI transaction ID and status (we do not store UPI or sensitive financial details)

  • Device Information: IP address, browser type, and usage patterns via cookies

  • Communication Records: Emails, chats, or calls exchanged with our support team

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support queries

  • Improve our platform and services

  • Comply with legal or regulatory requirements

  • Prevent fraud or misuse of services

 

3. Payment Information

We only accept payments via UPI. All transactions are securely handled by certified payment gateways. We do not store or have access to your UPI. 

 

4. Information Sharing

We do not sell or rent your personal data to any third parties. Your data may be shared with:

  • Our delivery partners (Delhivery, Shiprocket, Xpressbees) for order fulfillment

  • IT service providers to help operate our platform

  • Government authorities when legally required

All third parties are bound by confidentiality and data protection obligations.

 

5. Cookies & Tracking

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze user behavior. You may disable cookies in your browser settings, but it may affect the functionality of the site.

 

6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.

 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or outdated information

  • Request deletion of your data (subject to legal retention requirements)

To exercise these rights, email us at support@pamperplace.in



10. Contact Us

If you have questions about this policy or how we handle your data, please reach out to:

Sirli Technologies Private Limited
 #98, 2nd Floor, Agarwal Nagar, Ahmedpur Kalan, Huzur, Madhya Pradesh, India – 462026
 Email: support@pamperplace.in